Privacy policy
Preamble
At Nation Sport (hereinafter referred to as "we"), your privacy is of great concern to us. We want to make your experience on the website www.nationsport.ca (hereinafter referred to as the "site") and the use of our online services as enjoyable and respectful of individual rights as possible.
We also impose strict controls regarding the protection and use of personal information within our system and on the site, and ensure that our employees have received the necessary training to ensure the protection of your privacy at all times.
In addition, it is strictly forbidden for any of our employees to disclose or transmit personal information about you to a third party, even information that would directly or indirectly identify you, without your consent or unless permitted by law. In fact, they must not use the confidential information they obtain in the performance of their duties related to the management and programming of our online services, as well as at the end of their employment contract with our team.
Thus, we offer protection of personal information obtained in the context of the service contract and online exchanges on the site for the respect of your rights, in particular: the right to respect for privacy and confidentiality of obtained information.
In this privacy policy, we inform you, among other things:
-about the security measures in place to promote the protection of personal information concerning you and obtained in the use of online services;
-the information that may be requested of you during the use of the site's online services;
-the reason for obtaining such personal information and how to access it and make any changes.
Services
We collect personal information in order to create a personal account for you to interact on the site. We use this information to respond to your requests and orders.
Types of information collected
The personal information collected mainly concerns:
-First name and last name
-Billing address
-Shipping address
-Email
-Phone number (in case of questions only)
-Credit card information is required to complete the transaction but is not collected directly by our site. At the payment stage in the transaction, your payment goes through an independent payment processor system and we never have access to the entered information.
Use of "cookies"
During the visit of a person other than the user on the site, we may use a feature of browsing software, "cookies", to collect information anonymously and establish the profile of visitors who will navigate the site.
A cookie is a small text file containing a unique identification number that identifies the browser to our computers each time you visit the site. Cookies tell us which pages have been visited and how many people have visited them. This helps us personalize information based on individual interests. We cannot use cookies alone to disclose the identity of a browser, and we never associate the information contained in cookies with information that would identify you.
You do not have to accept cookies to navigate the site, but if you refuse, you may not be able to use certain features.
Questionnaires, surveys, and promotional offers
We may conduct online surveys or distribute questionnaires to users, allowing us to collect the personal information that participating users voluntarily provide. Users are not required to participate in these surveys or to provide the requested personal information. When personal information is provided, we use it to profile site users in general and to produce statistics and summaries for internal use. We obtained your consent in this regard at the time of the collection of your personal information, and we may contact you for feedback on our online services and send promotional offers. At any time, you will be able to withdraw your consent.
Access and Modification of Information
You have the right to access, modify, correct, or delete any personal information about yourself.
To make corrections or updates to your personal information, to request the removal of your personal information from our contact list, or for any other questions about the collection and use of personal information, please contact us at the following email address: web@nationsport.ca.
Protection of Personal Information
We are committed to taking all necessary measures to protect your personal information stored electronically or on paper.
The exchange of personal and confidential information (password, address, and other user personal information) between the site and the user's browser is protected by data encryption technology. As a result, no information can be intercepted or decoded.
Furthermore, in all cases, the information is:
Kept safe;
Protected against unauthorized access; and
Retained only for as long as is reasonably necessary.
For example, our electronic files are password-protected and accessible only to authorized employees who need them to carry out their respective work tasks.
However, please note that we cannot guarantee that our security measures will prevent a third party ("hackers") from obtaining and taking possession of the exchanged and stored information, even though the ecosystem used (Shopify) is highly secure.
Communication Regarding Privacy Policy
For any questions regarding this privacy policy or to obtain any personal information about you that we have collected through the site, please write to us at the following address: web@nationsport.ca.
Responses to Information Requests
When a person communicates by email, the return email address is used to respond to that person. We do not use this email address for any other purpose than to respond to the visitor, and in no case is this email address shared with a third party.
Links to Other Sites
This privacy policy applies only to the site and does not apply to other websites suggested to you by related links appearing on the previously mentioned site concerning other corporations or services.
You must remain vigilant and refer to the privacy policy corresponding to the site you are visiting, as we do not support any other privacy policies than our own and are therefore not responsible for them.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time by posting a new privacy policy on the site and notifying you of such a modification. The collection, use, and disclosure of your information will be subject to the version of the privacy policy that is then displayed and in effect.
Acceptance
By accepting this policy, the user confirms that they have read and understood the applicable conditions.